Frequently Asked Questions

Browse the shop, choose your size and color, add items to cart, then select Checkout with Cash on Delivery. Enter your delivery details and place the order. We may contact you to confirm before dispatch.

Right now we accept Cash on Delivery across Pakistan. You pay the courier in cash when the order arrives. Please keep the exact amount ready.

After you place a COD order, we receive your order details and may call or message you to confirm. Once confirmed, the parcel is dispatched and you pay the courier at delivery.

You can request cancellation before dispatch. Message us as soon as possible with your order details. Once the parcel is handed to the courier, cancellation may no longer be possible.

Most confirmed orders are dispatched within 1-2 business days. Major cities usually receive parcels in 2-4 business days after dispatch, while other areas can take 3-6 business days. Remote areas may take longer.

Yes, we currently deliver across Pakistan. International shipping is not available yet.

Shipping charges are shown at checkout or confirmed before dispatch. If a free delivery offer is active, it applies according to the offer conditions.

The courier may attempt delivery again or contact you. Please keep your phone reachable. If the parcel returns because the address was wrong or the customer was unreachable, re-shipping charges may apply.

Use the Size Guide before ordering. If you are unsure, contact us with your height, weight, and usual size and we will help you choose.

Yes, size exchanges are accepted within 7 days of delivery if the item is unworn, unwashed, unused, and in original condition with tags and packaging intact. Exchange depends on stock availability.

Return or exchange requests must be made within 7 days of delivery. Items must be unworn, unwashed, unused, undamaged, and returned with tags and packaging where applicable.

Contact us within 48 hours of delivery with clear photos and order details. If confirmed, we will arrange a replacement, exchange, or return at no extra cost.

For COD orders, approved refunds are handled after inspection through an agreed local method such as bank transfer, JazzCash, EasyPaisa, or store credit.

Wash inside out in cold water on a gentle cycle. Avoid bleach and harsh detergents. Hang dry in shade where possible and do not iron directly on logos or prints.